Privacy Policy
This website is operated by Verse Group Limited.
Verse Group Limited complies with data protection legislation and is the registered ‘Controller’ with the Information Commissioner’s Office (ICO) – reference ZA525543. We regularly review our privacy notices and this notice was last updated in September 2022.
When needed we may change this privacy notice. You should check this page from time to time to ensure you are happy with any changes.
What information do we collect?
We will collect the following information:
Name and job title
Contact information including email address
Why do we collect your information?
We need your information:
To provide you access to and use of this website
To understand your needs and provide you with a better service
For internal record keeping
To improve our products and services
To customise the website according to your interests
To invite you to subscribe to marketing communications
We will:
Only ask you for the information that is necessary
Protect it and make sure nobody has access to it who shouldn’t
We ask that you:
Give us accurate information
Tell us as soon as possible of any changes
What is our legal basis for using your information?
We will use your information to provide you with a great experience while using this website. If we need to use your information for other reasons, we will have asked for your explicit and informed consent. We will only use your information for the purposes described and as set out in this privacy notice.
Sharing and Reporting
We may use your information to create reports and statistics that are anonymous and cannot be linked back to you (e.g. aggregated user data per page).
We may be required or permitted, under data protection legislation, to disclose your information without your explicit consent, e.g. if we have a legal obligation to do so, such as law enforcement, regulation and licensing, criminal prosecutions and court proceedings.
We share user data with a small number of cloud applications that we administer, but which are owned and controlled by third parties:
Email Tool
Google Analytics
Pipedrive
Leadfeeder
Email Tool is an email delivery tool – we share name and email contact information with an Email Tool account that we control, via an API, in order to be able to distribute the correct newsletters to the correct users based on the subscription preferences that users set themselves.
Email Tool provides the ability to see which of the intended recipients have received and opened a particular email, or not, and whether any of those recipients who opened the email have clicked any links in the email. It also shows which recipients have marked the email as spam, and whether it has been shared to Facebook or via email. This information is all collected for the purpose of understanding how successful the email newsletter has been.
Information on how campaign Email Tool ensures end-user data privacy can be found at address.
Google Analytics is a website usage analytics tool. We share user digital identifiers in order to be able to track their usage of the Site and to understand which areas of the Site are of most interest, for the purpose of improving the service. The information we gather and analyse may include:
User Sessions (visits to the site)
Number of page views, and which pages viewed
Session duration
Bounce rate
Whether a visit is a new or a returning visitor
What device type (desktop, tablet, mobile) is used to access the site
What country the visit is being made from (based on IP address)
What referral location, if any, the visit originated from
None of this information is viewed or analysed on an individual basis, but aggregated anonymously (i.e. without identifying specific individuals).
Google Analytics can provide a wide range of other analytical information such as age group, other interests, but we do not access this information.
For further information on privacy controls provided by Google in relation to information Google collects, please visit policies.google.com.
We will not sell or lease your personal information to third parties under any circumstances.
Cookies
A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the site. We use cookies on this website to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the website, and track the pages you visit. Cookies help us understand how the site is being used and improve your user experience. To understand more about Cookies and how we use them, please read our Cookie Policy.
Links to other websites
This Site may contain links to easily enable you to visit other websites of interest. However, once you have used these links to leave the Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy notice applicable to the website in question.
Controlling your personal information
You may amend, or request full deletion of, your personal information at any time by contacting us at support@verse.co.uk.
If you have previously agreed to us using your personal information for the purposes of receiving newsletters and other marketing or promotional communications, you may change your mind at any time by amending your newsletter settings by using the unsubscribe options on the newsletters themselves or writing to us at support@verse.co.uk.
Storage
We will keep your information securely in the systems in which we hold them.
How long will we keep your personal data?
We will only keep your personal data for as long as is necessary and then when we no longer have a need for it, we will securely and confidentially destroy it from site backups.
Further processing
If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing, if we start to use your personal data for a purpose not mentioned in either this Privacy Notice.
Your rights
To find out about your rights under Data Protection law, you can go to the Information Commissioners Office (ICO).
If you have any questions about this Privacy Notice, want to exercise your rights, or if you have a complaint about how your information has been used, you can contact us at support@verse.co.uk.